1. ______________. focuses on planning, policies, and procedures regarding the use of corporate data and information.
CIO
systems analyst
database administrator
system operator
Correct answer: (A) CIO
2. The extent to which technology permeates an area or department is called ______________.
Technology diffusion
Technology infusion
Technology collusion
Technology fusion
Correct answer: (A) Technology diffusion
3. ______________ is any business-related exchange such as payments to employees, sales to customers, or payments to suppliers.
Data
E-commerce
A transaction
Input
Correct answer: (C) A transaction
4. ______________ is software programs that were developed for a general market and that can be purchased in a store.
Proprietary software
Off-the-shelf software
Contract software
Application software
Correct answer: (B) Off-the-shelf software
5. ______________ converts ciphertext back into plaintext.
Encryption
A firewall
Decryption
An encoder
Correct answer: (C) Decryption
6. With the ______________ form of data processing, each transaction is processed immediately.
OLTP
batch processing
active processing
automated transaction processing
Correct answer: (A) OLTP
7. Using ______________ a decision maker can make hypothetical changes to problem data and observe the impact on the results
Simulation
What-if analysis
Optimization
Goal-seeking analysis
Correct answer: (B) What-if analysis
8. ______________ involves the investigation of new approaches to existing problems.
Systems analysis
Creative analysis
Critical analysis
Organizational analysis
Correct answer: (B) Creative analysis
9. Whose responsibility is it to see that the potential consequences of IS use are fully considered?
IS professionals
managers
users
all of the above
Correct answer: (A) IS professionals
10. The first stage in the problem-solving process is called the ______________ stage. During this stage, potential problems or opportunities are identified and defined.