Organisational Behavior

111. The more consistent behaviour, the more the observer is inclined to ______________.

  1. Attribute it to interpretation
  2. Attribute it to internal causes
  3. Attribute it to consensus
  4. Attribute it to external causes
Correct answer: (B)
Attribute it to internal causes

112. Which of the following departmentalization can be considered necessary in an organization where the company's products fall into several categories with very different production methods for each category?

  1. Customer
  2. Production
  3. Process
  4. Matrix
Correct answer: (C)
Process

113. Determining how tasks are to be grouped is part of which management function?

  1. Planning
  2. Leading
  3. Controlling
  4. organizing
Correct answer: (D)
organizing

114. According to Fred Luthans and his associates, which of the following is considered a part of traditional management?

  1. Disciplining
  2. decision making
  3. exchanging routine information
  4. acquiring resources
Correct answer: (B)
decision making

115. Which behavioural science discipline is most focused on understanding individual behaviour?

  1. Sociology
  2. social psychology
  3. Psychology
  4. anthropology
Correct answer: (C)
Psychology

116. Today's managers understand that the success of any effort at improving quality and productivity must include.

  1. process reengineering
  2. quality management programs
  3. customer service improvements
  4. employees
Correct answer: (D)
employees

117. Which of the following is not true of classical conditioning?

  1. Classical conditioning is passive.
  2. Classical conditioning can explain simple reflexive behaviors.
  3. Learning a conditioned response involves building an association between a conditioned stimulus and an unconditioned stimulus.
  4. A neutral stimulus takes on the properties of a conditioned stimulus.
Correct answer: (D)
A neutral stimulus takes on the properties of a conditioned stimulus.

118. Suspending an employee for dishonest behaviour is an example of which method of shaping behaviour?

  1. Extinction
  2. negative reinforcement
  3. punishment
  4. reaction
Correct answer: (C)
punishment

119. ______________ is once view of reality

  1. Attitude
  2. Perception
  3. Outlook
  4. Personality
Correct answer: (B)
Perception

120. Basis of "Supportive Model of OB is

  1. Economic resources
  2. Power
  3. Leadership
  4. Partnership
Correct answer: (C)
Leadership
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