Organisational Behavior

131. Which of the following methods is/are used to solve intergroup conflicts indirectly

  1. Avoidance
  2. Encouragement
  3. Bargaining
  4. All of these
Correct answer: (A)
Avoidance

132. According to Robert Katz, when managers have the mental ability to analyze and diagnose complex situations, they possess ______________ skills.

  1. Technical
  2. Leadership
  3. Problem-solving
  4. Conceptual
Correct answer: (D)
Conceptual

133. People with which type of personality trait commonly make poor decisions because they make them too fast?

  1. Type As
  2. Type Bs
  3. Self-monitors
  4. Extroverts
Correct answer: (A)
Type As

134. Which of the following is one of the relationships proposed in expectancy theory?

  1. Reward-satisfaction relationship
  2. Satisfaction-performance relationship
  3. Rewards-personal goals relationship
  4. Effort-satisfaction relationship
Correct answer: (C)
Rewards-personal goals relationship

135. A threatened strike action by a labour union to force the management to accept their demands is an example of which of the following power?

  1. Referent power
  2. legitimate power
  3. Reward power
  4. Coercive power
Correct answer: (D)
Coercive power

136. A manager is valued by her colleagues for her ability to perform effective break-even analysis on upcoming ventures. In this case, her colleagues value her for competencies that fall within which of Katz's essential management skills categories?

  1. Technical
  2. Communication
  3. Human
  4. conceptual
Correct answer: (A)
Technical

137. Mr.Balu is late for work each day by about ten minutes. How would attribution theory describe this behaviour?

  1. It shows consensus.
  2. It shows similarity.
  3. It shows reliability.
  4. It shows consistency
Correct answer: (D)
It shows consistency

138. Most valuable asset in an organization is

  1. Land and building
  2. Cash and bank balances
  3. Human being
  4. technology
Correct answer: (C)
Human being

139. Operant conditioning argues that.

  1. behavior is reflexive
  2. behavior is unlearned
  3. behavior is a function of its consequences
  4. the tendency to repeat a behavior is very strong
Correct answer: (C)
behavior is a function of its consequences

140. Two people see the same thing at the same time yet interpret it differently. Where do the factors that operate to shape their dissimilar perceptions reside?

  1. the perceivers
  2. the target
  3. the timing
  4. the context
Correct answer: (D)
the context
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