Principles and Practices of Management

221. To be a successful manager, a manager should be familiar with ______________ concepts.

1. psychology.
2. economics.
3. commerce.
4. all the above.

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222. Functional areas of management can be divided in______________main parts.

1. 2.
2. 3.
3. 4.
4. 5.

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223. Routing, scheduling, dispatching & following up of an activity is called as ______________.

1. process.
2. sequential activity.
3. scientific production plan.
4. standardization.

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224. Expand PMTS?

1. Predetermined Management Time Systems.
2. Predetermined Motion Time Systems.
3. Predetermined Method Time Systems.
4. Predetermined Market Time Systems.

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225. One head & one plan for a group of activities having the same objective is called as ______________.

1. unity of command.
2. unity of direction.
3. centralization.
4. scalar chain.

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226. Effective planning facilitates ______________.

1. future course of action.
2. proper allocation of resources.
3. working environment.
4. early achievement of objectives.

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227. Planning results in ______________.

1. employee satisfaction.
2. high profit.
3. co-ordination.
4. higher efficiency.

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228. When call center managers spend much of their time monitoring customer calls and giving employees feedback about how to improve their dialogue with customers in the future, these managers are using which of the following skills?

1. Technical.
2. Conceptual.
3. Situational.
4. Ethical.

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229. First and foremost step in planning is ______________.

1. Identification of the opportunity.
2. Collection and analysis of relevant information.
3. Establishment of objectives.
4. Determination of planning limitations.

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230. Majority of the disputes in industries is (are) related to the problem of ______________

1. Wages.
2. Salaries.
3. Benefits
4. All the above

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