Principles and Practices of Management

401. What type of organisational culture is most likely to deliver stability and efficiency?

1. Task culture
2. Role culture
3. Power culture
4. People culture

402. What work arrangement is referred to as Flexitime?

1. Workers decide if they want to turn up for work.
2. They only work weekends.
3. They only work alternate weeks.
4. They choose the start and finish time within set parameters.

403. When a manager monitors the work performance of workers in his department to determine if the quality of their work is 'up to standard', this manager is engaging in which function?

1. Planning
2. Controlling
3. Organising
4. Leading

404. When does an acquisition take place?

1. Two equal partners decide to work together.
2. Two equal partners share resources.
3. Two unequal partners join together.
4. Two unequal partners become one after a buyout.

405. Where can formal employee training and education take place?

1. Colleges
2. In the workplace
3. Training centres
4. All of the above

406. Where was Total Quality Management first developed?

1. USA
2. UK
3. Japan
4. Korea

407. Which 18th century writer produced a famous book called 'The Wealth of Nations'?

1. Frederick Taylor
2. Henry Mintzberg
3. Adam Smith
4. Dr Samuel Johnson

408. Which element of the cultural web forms regalia?

1. Symbols
2. Rituals and routines
3. Power structures
4. Control systems

409. Which feature does not form one of Fayol's 14 principles of management?

1. Esprit de corps
2. Initiative
3. Order
4. Individualism

410. Which is not a characteristic of corporate social responsibility?

1. Product safety
2. Consumer rights
3. Environmental policies
4. Price-fixing