Production and Operations Management

151. The work measurement method that is most often used for setting time standards for a job is:

  1. The work sampling method
  2. The predetermined data approach
  3. The elemental standard data approach
  4. The time study method
Correct answer: (D)
The time study method

152. Which is not a disadvantage of specialization?

  1. Boredom
  2. Little opportunity to progress
  3. Low cost to replace a worker
  4. Limited flexibility to change the process
Correct answer: (C)
Low cost to replace a worker

153. The 5 steps of making a work sample study include all of the following except:

  1. Estimate the proportion of time of the activity of interest
  2. State the desired accuracy in the study results
  3. Determine the specific times observations are to be made
  4. Change the specific time observations to make them convenient
Correct answer: (D)
Change the specific time observations to make them convenient

154. Assume that a normal cycle time for a set of transactions is 35 seconds and an allowance rate for fatigue is 15%. Determine the hourly transaction-processing rate based on the standard time in seconds for each lottery transaction.

  1. 90
  2. 103
  3. 716
  4. None of the above
Correct answer: (A)
90

155. Work measurement sets time standards that are necessary for all of the following reasons except:

  1. To schedule work and allocate capacity
  2. To scare employees
  3. To provide an objective basis for motivation
  4. To bid for new contracts
Correct answer: (B)
To scare employees

156. Which of the following is not a trend in job design?

  1. Quality control
  2. Cross training
  3. Jobs for life
  4. Team approaches
Correct answer: (C)
Jobs for life

157. The work measurement method that eliminates the need for time studies is:

  1. The predetermined data approach
  2. The work sampling method
  3. The elemental standard data approach
  4. The time study method
Correct answer: (A)
The predetermined data approach

158. Work sampling offers all the following advantages over time study except:

  1. No timing device required
  2. Less employee influence
  3. The sample time can be easily changed
  4. A complete breakdown of all the elements of a job
Correct answer: (D)
A complete breakdown of all the elements of a job

159. Disadvantages of the predetermined data approach include:

  1. The reduction of the sources of error inherent in time studies
  2. The ability to set standards for new jobs before production begins
  3. The reduction of the need for performance ratings
  4. The need to break work into micromotions
Correct answer: (D)
The need to break work into micromotions

160. Job enrichment includes all of the following except:

  1. Horizontal enrichment
  2. Vertical enrichment
  3. Diagonal enrichment
  4. Both A and B
Correct answer: (C)
Diagonal enrichment
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