Total Quality Management

141. Process capability ratio is expressed as:

1. USL+LSL/6σ
2. USL-LSL/6σ
3. USL-LSL/3σ
4. USL-LSL/σ

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142. Which of the following is the correct combination of specifications while designing a control chart:

1. Sample size, Frequency of sampling, specification limit
2. Sample size, Frequency of sampling, Number of defects
3. Sample size, Specification limit, process standard deviation
4. Sample size, Process mean, specification limit

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143. For a c chart, the LCL comes out to be -.7. The value of LCL that should be used is:

1. -.7
2. 0
3. 1
4. None of the above

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144. For a Poisson distribution:

1. The mean is greater than the variance
2. The mean is less than variance
3. The mean is equal to the variance
4. Cannot be determined

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145. Effective quality control results in:

1. Increase in customer satisfaction
2. Lower cost
3. None of the above
4. Both a and b

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146. Effective quality improvement can be instrumental in:

1. Increasing productivity
2. Reducing cost
3. Both a and b
4. None of the above

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147. Typically in a cause and effect diagram, the ______________ is used for classification of causes in the service industry.

1. 5Ms
2. 8Ps
3. 5Ss
4. 6Ps

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148. Producers risk can be defined as:

1. The probability of rejecting a good lot
2. The probability of accepting a bad lot
3. The probability of accepting a good lot
4. The probability of rejecting a bad lot

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149. In critical path method, earliest start is the:

1. The largest Earliest Finish leading to that task
2. The smallest Earliest Finish leading to that task
3. Average of Earliest Finish leading to that task
4. Whenever the task can start

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150. Which of the following is not a use of arrow diagram:

1. Determining the best schedule for the entire project
2. Potential Scheduling problem and solution
3. Calculate critical path of the project
4. Identifying defects in a process

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