Business Communication

131. ______________ Communication is unsuitable for lengthy message.

1. oral.
2. written.
3. vertical.
4. audio visual.

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132. Contents of offers and quotation are ______________

1. details of product.
2. pleasing tone.
3. request for price.
4. request for traders information.

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133. The letter should be based on ______________

1. I attitude.
2. you attitude.
3. we attitude.
4. my attitude.

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134. Bold colour in a report implies ______________

1. emphasis.
2. attention.
3. power.
4. traditional.

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135. The participants of a board meeting are ______________

1. member.
2. directors.
3. member and directors.
4. outsiders

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136. A report given by a secretary to the Marketing Director may be called as ______________

1. formal.
2. informal.
3. oral.
4. personal.

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137. A report prepared and presented according to the form and procedure laid down law is called a ______________

1. law report.
2. procedure report.
3. company report.
4. statutory report.

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138. Dunning letters are also called ______________

1. collection letters.
2. letter of credit.
3. compliant letters.
4. Suggestion letters.

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139. ______________ stands for mental health

1. morale.
2. motivation.
3. co-operation.
4. coordination.

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140. An informal report is usually in the form of a ______________ communication.

1. person to person.
2. many to one.
3. one to many.
4. company to company.

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