Business Communication

141. ______________ the sources of information is a kind of spadework.

1. analyzing.
2. investigating.
3. making outline.
4. writing report.

View answer

142. ______________ is an integrated user-machine system.

1. management information system.
2. executive system.
3. decision making system.
4. knowledge based system.

View answer

143. ______________ is the physical part of the computer

1. software.
2. human ware.
3. firmware.
4. hardware.

View answer

144. ______________ is used at the end of a sentence which expreses a strong feeling.

1. colon.
2. exclamation mark.
3. semi colon.
4. the colon.

View answer

145. Bio-data is enclosed with the following letter ______________

1. sales letter.
2. application letter.
3. complaint letter.
4. collection letter.

View answer

146. Written communication includes

1. reports & forms.
2. interviews.
3. film.
4. speaking.

View answer

147. Pictures, slides, films fall under

1. body languages.
2. audio-visual communication.
3. reporting.
4. visual communication.

View answer

148. Grapevine communication is associated with ______________ communication.

1. formal
2. informal
3. horizontal
4. vertical.

View answer

149. Empathy leads to ______________

1. greater receptivity.
2. more involvement.
3. greater focus.
4. causality.

View answer

150. One of the following directly relates to provision of credit ______________

1. current account.
2. savings account.
3. recurring deposit.
4. discounting bills.

View answer