Business Communication

161. _________ is a document sent with your resume to provide additional information on your skills and experience.

1. Hand-outs
2. Curriculum vitae
3. Application letter
4. Sales letter

162. _________ is a kind of written announcement that is distributed to a large number of people to convey any commercial or non-commercial message at minimum time, costs and efforts.

1. Memo
2. Notice
3. Circular
4. Publicity

163. _________ is a person's belief about his' or her chances of successfully accomplishing a specific task.

1. Self esteem
2. Self perception
3. Self concept
4. Self Efficacy

164. _________ is a systematic oral exchange of information, views and opinions about a topic, issue, problem or situation among members of a group who share certain common objectives.

1. Presentation
2. Group discussion
3. Group interview
4. All of these

165. _________ is also known as Non-directed interview.

1. Structured
2. Unstructured
3. Depth
4. Exit

166. _________ is also referred to as critical/judgmental listening

1. Discriminative listening
2. Biased listening
3. Evaluative listening
4. Appreciative listening

167. _________ is an assigned communication for a purpose and for specific receiver or reader.

1. Report
2. Memos
3. Letters
4. Circulars

168. _________ is done by drawing a list of the items of business to be transacted at the meeting.

1. Minutes.
2. Resolution.
3. Invitation.
4. Agenda.

169. _________ is exchange of messages between two persons such as conversation, dialogue, interview etc.

1. Soliloquies
2. Interpersonal communication
3. Intrapersonal communication
4. Mass communication.

170. _________ is talking to oneself in one's own mind such as soliloquies, asides in dramatic work etc.

1. Dialogue
2. Interpersonal communication
3. Intrapersonal communication
4. Unilateral communication.