Business Communication

171. _________ is the interpretation of sensory data so as to gather meaningful ideas.

1. Sensation
2. Retention
3. Perception
4. Cognition

172. _________ is the process of exchanging messages between a seller and a customer.

1. Organisational communication
2. Business Communication
3. Managerial communication
4. Professional communication

173. _________ is the study of body physical movements.

1. Kinesics
2. Proxemics
3. Time language
4. Paralanguage

174. _________ is the wordless form of communication which takes the form of postures, body language ,facial expressions, eye contacts, tension, breathing and tones etc.

1. Verbal communication
2. Garbage communication
3. Informal communication
4. Non-Verbal communication

175. _________ listening occurs when you go beyond what is being said and try to fathom what is not being said.

1. Deep
2. Passive
3. Full
4. Discriminative

176. _________ Means how our voice stress, pause, sigh etc. communicates.

1. Paralanguage
2. Body language
3. Gestures
4. Proxemics

177. _________ means the position in which you hold your body when standing or sitting.

1. Gestures
2. Postures
3. Paralanguage
4. Proxemics

178. _________ presentations include talks, seminars, proposals, workshops, conferences, and meetings the presenter or presenters share their expertise, and information is exchanged.

1. Informative
2. Persuasive
3. Image building
4. Decision making

179. _________ refers to mental disturbances

1. Coherence
2. Notion
3. Distraction
4. Psychological noise

180. _________ refers to the amount of space that individuals naturally maintain between each other.

1. Chronemics
2. Gestures
3. Proxemics
4. None of these.