Business Communication

181. _________ takes place when you listen to only those things that you want to hear or to those that you interested

  1. Discriminative listening
  2. Biased listening
  3. Selective Listening
  4. Appreciative listening

Correct answer: (D)
Appreciative listening

182. _________ tells how our body communicates.

  1. Paralanguage
  2. Kinesics
  3. Chronemics
  4. Proxemics

Correct answer: (B)
Kinesics

183. A _________ focuses on your skills and experience, rather than on your chronological Work history

  1. Functional resume
  2. Mini resume
  3. Combination resume
  4. Chronological resume

Correct answer: (A)
Functional resume

184. A _________ includes rules for forming compound words, abbreviating technical terms, and writing unusual or difficult words

  1. Appendix
  2. List of references
  3. Bibliography
  4. Glossary

Correct answer: (D)
Glossary

185. A _________ is also known as a 'cover letter'

  1. Resume
  2. Curriculum vitae
  3. Application letter
  4. Sales letter

Correct answer: (C)
Application letter

186. A _________ letter should be organized like sales letter

  1. Resume
  2. Curriculum vitae
  3. Application letter
  4. All the above

Correct answer: (C)
Application letter

187. A _________ Starts by listing your work history, with the most recent position listed first.

  1. Functional resume
  2. Mini resume
  3. Combination resume
  4. Chronological resume

Correct answer: (D)
Chronological resume

188. A circular is a form of _________

  1. Oral communication.
  2. Face-to-face communication.
  3. Group communication.
  4. Visual communication.

Correct answer: (C)
Group communication.

189. A GD is highly structured because:

  1. It is coordinated by a moderator
  2. It measures group communication skills
  3. Members have to listen to the views of others
  4. The topic, time and number of participants are all decided in advance

Correct answer: (D)
The topic, time and number of participants are all decided in advance

190. A message may be understood by an average educated person, if FOGINDEX is:

  1. More than 15
  2. Less than 15
  3. Negative
  4. Zero

Correct answer: (B)
Less than 15

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