191. Which one of the following is/are leadership theories?
Trait theory
Behavior theory
Contingency theory
All of these
Correct answer: (D) All of these
192. Which of the following is / are not direct method to solve intergroup conflicts
Problem solving
Domination by the management
Removing key figures in conflict
Persuasion
Correct answer: (D) Persuasion
193. Which of the following would be least likely to pose a barrier to cross-cultural communications?
Tone difference
Word connotations
Political correctness
Differences among perceptions
Correct answer: (C) Political correctness
194. Maslow grouped the five needs into two categories
Higher-order needs and Lower-order needs.
Supreme needs and local needs
Self needs and others needs
Luxurious needs and comfort needs
Correct answer: (A) Higher-order needs and Lower-order needs.
195. What does consensus refer to in attribution theory?
There is general agreement about a perception.
Different people respond the same way in the same situation.
There is general agreement about how people desire to respond to the same situation.
Different people perceive a situation similarly.
Correct answer: (B) Different people respond the same way in the same situation.
196. According to Katz, technical skills encompass the ability to.
analyze and diagnose complex situations
exchange information and control complex situations
apply specialized knowledge or expertise
initiate and oversee complex projects
Correct answer: (C) apply specialized knowledge or expertise
197. Which of the following is a reason that the study of organizational behaviour is useful?
Human behavior does not vary a great deal between individuals and situations.
Human behavior is not random.
Human behavior is not consistent.
Human behavior is rarely predictable.
Correct answer: (B) Human behavior is not random.
198. What term is used to describe voluntary and involuntary permanent withdrawal from an organization?
Absenteeism
Turnover
Downsizing
truancy
Correct answer: (B) Turnover
199. Four processes have been found to determine the influence that a model will have on an individual. Which of the following is not one of those processes?
attention processes
retention processes
motor reproduction processes
consequential processes
Correct answer: (D) Foconsequential processesur
200. What is the name of the theory that deals with how we explain behaviour differently depending on the meaning we assign to the actor?