Principles and Practices of Management

151. Secondary information relating to the methods in planning process can be obtained by ______________.

  1. informal scanning.
  2. formal scanning.
  3. environmental monitoring.
  4. websites.
Correct answer: (B)
formal scanning.

152. Secondary plans flow from ______________ plans.

  1. basic.
  2. strategic.
  3. top management.
  4. employees view.
Correct answer: (A)
basic.

153. Organizational planning is done by ______________.

  1. top level management.
  2. middle level management.
  3. low level management.
  4. people from all level of management.
Correct answer: (A)
top level management.

154. A ______________denotes activities of a broad nature including many different functions & interactions.

  1. programme.
  2. problem.
  3. project.
  4. budget.
Correct answer: (A)
programme.

155. Planning seeks to examine a series of ______________.

  1. flexibility.
  2. cause-effect relationship.
  3. process.
  4. continuity.
Correct answer: (B)
cause-effect relationship.

156. ______________ may be defined as the future results or a desired state of affairs which the organization seeks and strives to achieve.

  1. Objectives.
  2. Policies.
  3. Procedures.
  4. Rules.
Correct answer: (A)
Objectives.

157. The Hawthorne studies______________.

  1. found that to increase worker efficiency, management must analyze and minimize the motions required to complete a task.
  2. found that when workers know they are being watched, their productivity increases
  3. found that a worker is inherently lazy and will use any excuse not to perform their duties.
  4. . found that workers accept a managerial directive only if it is acceptable in terms of their personal interests.
Correct answer: (B)
found that when workers know they are being watched, their productivity increases

158. The resources within an organization, used to achieve its goal, make up the______________ of a business.

  1. external environment.
  2. internal environment.
  3. social responsibility.
  4. workers motivation.
Correct answer: (B)
internal environment.

159. Which of the following is the most common type of departmentalization?

  1. Customer/Market Departmentalization
  2. Function Departmentalization
  3. Geography Departmentalization.
  4. Process Departmentalization.
Correct answer: (B)
Function Departmentalization

160. Which of the following is NOT a major influence on the rate of compensation?

  1. Competition.
  2. Voluntary retirement.
  3. Laws.
  4. Unions.
Correct answer: (B)
Voluntary retirement.
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