Principles and Practices of Management

31. What is the term used to define the number of subordinates directly controlled by a manager?

  1. Division management
  2. Departmentation
  3. Investment span
  4. Span of management
Correct answer: (D)
Span of management

32. Which of the following is not a basic function of the management process?

  1. Controlling
  2. Organizing
  3. Working
  4. Leading
Correct answer: (C)
Working

33. In general, if a policy is not thought out and established ______________

  1. A situation requiring action will arise
  2. Social issues will cause change in the organization
  3. Managers will be hired from the outside
  4. There will be significant staff turnover
Correct answer: (A)
A situation requiring action will arise

34. Who is the person was well known for the "Hawthorne Studies"?

  1. Elton Mayo
  2. Max-Weber
  3. Chester Barnard
  4. Mary Parker Follet
Correct answer: (A)
Elton Mayo

35. Maslow and Herzberg are two examples of ______________ theories of motivation.

  1. Expectancy
  2. Content
  3. Process
  4. Equity
Correct answer: (B)
Content

36. Which type of decision making is carried out by lower level management and deals with specific day ______________ day processes?

  1. Programmed decision making
  2. Operational decision making
  3. Administrative decision making
  4. Mid-level decision making
Correct answer: (B)
Operational decision making

37. Which management theorist is responsible for the motivation-hygiene theory?

  1. Abraham Maslow
  2. Dale Hawthorne
  3. Peter Drucker
  4. Frederick Herzberg
Correct answer: (D)
Frederick Herzberg

38. Strategic planning as a broad concept consists of ______________

  1. Corporate strategy and business strategy
  2. Strategy formulation and strategy implementation
  3. Inputs and outputs
  4. Environmental analysis and internal analysis
Correct answer: (B)
Strategy formulation and strategy implementation

39. Which of the following is NOT a principle of management given by Taylor?

  1. Science, not rule of the Thumb
  2. Functional foremanship
  3. Maximum not restricted output
  4. Harmony not discord
Correct answer: (B)
Functional foremanship

40. Equity theory of motivation focuses on ______________

  1. Peoples expectation of different outcomes for a given action
  2. Peoples perception of how fairly they have been treated in comparison with others
  3. The motivational force involved in a person’s action at work
  4. People’s perception of how they should perform in a given situation at work
Correct answer: (B)
Peoples perception of how fairly they have been treated in comparison with others
Page 4 of 45