321. At ______________ level, the CRM process provides the framework for managing relationships with customers.
operational
strategic
functional
activity
Correct answer: (B) strategic
322. ______________ process in supply chain includes all activities necessary for managing the product flow through the manufacturing facilities and for obtaining ,implementing and managing flexibility.
Manufacturing flow management
Customer relationship management
Customer service management
Demand management
Correct answer: (A) Manufacturing flow management
323. Logistics system follows the principle of ______________ advantage.
comparative
co-operative
discriminating
productive
Correct answer: (A) comparative
324. ______________ is the time that elapses between issuing replenishment order and receiving the material in stores.
Replenishment time
Lead time
Idle time
None
Correct answer: (B) Lead time
325. Buying according to the requirements is called ______________
Seasonal Buying
Hand to mouth buying
Scheduled Buying
Tender Buying
Speculative Buying
Correct answer: (B) Hand to mouth buying
326. Marketing logistics in logistics management known as ______________
out-bound logistics
in-bound logistics
material logistics
production logistics
Correct answer: (A) out-bound logistics
327. Apart from economic and non-economic benefits , ______________ is the main artery of logistics and supply chain management for the movement of goods.
warehousing
production
storage
transportation
Correct answer: (D) transportation
328. The six Rs abourt operational objective of logistic management includes Right response,Right quality,Right quantity,Right value,Right cost tradeoffs, and ______________
Right production
Right place
Right information
Right person
Correct answer: (C) Right information
329. 3PL providers are specialized service providers with core competency in managing ______________
Mechanical operation
Material operation
logistics operation
Finance operation
Correct answer: (C) logistics operation
330. The term Logistics stems from the Greek word ______________