Total Quality Management

61. Apart from Poisson distribution, another distribution that can be applied to events data is:

  1. Normal Distribution
  2. Geometric Distribution
  3. Lognormal Distribution
  4. Continuous Distribution
Correct answer: (B)
Geometric Distribution

62. Which of the following is not true regarding when to select a p, c or u chart:

  1. The process is a complex assembly operation and product quality is measured in terms of the occurrence of nonconformities, successful or unsuccessful product function, and so forth.
  2. Process control is necessary, but measurement data cannot be obtained.
  3. A historical summary of process performance is necessary.
  4. Destructive testing (or such other expensive testing procedures) is required.
Correct answer: (D)
Destructive testing (or such other expensive testing procedures) is required.

63. The dimension of reliability is concerned with:

  1. How easy it is to repair the product
  2. How long does the product last
  3. Will the product do the intended job
  4. How often does the product fail
Correct answer: (D)
How often does the product fail

64. From a consumer perspective quality is determined by ______________ while from a producers perspective quality is determined by ______________.

  1. Variability, Cost
  2. Cost, Price
  3. Price, Cost
  4. Cost, Variability
Correct answer: (C)
Price, Cost

65. The probability distribution function corresponding to tossing of a coin will be a:

  1. Probability Density function
  2. Probability Mass function
  3. Probability Measurement function
  4. Probability Cumulative Function
Correct answer: (B)
Probability Mass function

66. While the first generation of Six sigma focused on ______________, the third generation of six sigma focused on ______________.

  1. Variability reduction, creating value
  2. Variability reduction, improved business performance
  3. Creating value, Improved business performance
  4. None of the above
Correct answer: (A)
Variability reduction, creating value

67. The standard normal distribution has mean= ______________ and standard deviation= ______________.

  1. 1,0
  2. 0,1
  3. 0,0
  4. 1,1
Correct answer: (B)
0,1

68. A ______________ chart can be used to identify the most frequently occurring defect.

  1. Pareto
  2. Ishikawa
  3. Histogram
  4. Scatter
Correct answer: (A)
Pareto

69. The main aim of QFD is to

  1. Listen to the voice of customer
  2. Lower cost
  3. Reduce errors
  4. Reduce supplier defect
Correct answer: (A)
Listen to the voice of customer

70. Average Total Inspection is defined as:

  1. Average of rejected lots and accepted lots
  2. Average number of units inspected per lot
  3. Average of rejected Lots
  4. Average of accepted Lots
Correct answer: (B)
Average number of units inspected per lot
Page 7 of 52