Business Communication

101. Normal salutation in chairman's speech will be

  1. Ladies and Gentlemen.
  2. Dear Sir.
  3. Respected Sir.
  4. Madame.
Correct answer: (A)
Ladies and Gentlemen.

102. Gestures is an example for

  1. body language.
  2. grammar.
  3. speeches.
  4. written.
Correct answer: (A)
body language.

103. Lateral communication is between

  1. superior and subordinate.
  2. same cadre of personal.
  3. subordinate and superior.
  4. Among all.
Correct answer: (B)
same cadre of personal.

104. Conciseness means ______________

  1. brevity.
  2. courtesy.
  3. coherence.
  4. convincing.
Correct answer: (B)
courtesy.

105. The possibility of misunderstanding at any step ______________

  1. brain drain.
  2. output.
  3. channel.
  4. medium.
Correct answer: (A)
brain drain.

106. ______________ implies respect for the readers point of view.

  1. consideration.
  2. order.
  3. courtesy.
  4. none.
Correct answer: (D)
none.

107. Audio-Visual communication is ______________

  1. sight.
  2. sound.
  3. both (a) & (b).
  4. noise.
Correct answer: (C)
both (a) & (b).

108. ________________ is the information or ideas the sender wants to give the receiver

  1. input.
  2. channel.
  3. message.
  4. output.
Correct answer: (A)
input.

109. Blue colour refers ______________

  1. sincerity.
  2. traditional.
  3. danger.
  4. faith.
Correct answer: (A)
sincerity.

110. A report is a basic management tool used in ______________

  1. personality development.
  2. decision making.
  3. individual development.
  4. Self motivation.
Correct answer: (A)
personality development.
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