Business Communication

61. Subscription of a letter ______________

  1. contains principal message.
  2. contains name and address of the receiver.
  3. contains name and address of the sender.
  4. Place and date.
Correct answer: (B)
contains name and address of the receiver.

62. The usual forms of greetings used for unmarried women ______________

  1. Mr.
  2. Mrs.
  3. Madam.
  4. Gentlemen.
Correct answer: (A)
Mr.

63. ______________ is a more powerful agent of persuasion and control.

  1. speaker.
  2. receiver.
  3. speech.
  4. decoder.
Correct answer: (A)
speaker.

64. Effective advice ______________

  1. is both man-oriented & work oriented.
  2. is given in the workers interest.
  3. promotes understandings.
  4. all the above.
Correct answer: (D)
all the above.

65. The reimbursement of expenses is generally made by the ______________

  1. principal.
  2. agent.
  3. subordinate.
  4. owner.
Correct answer: (C)
subordinate.

66. The official record of the proceeding of a meeting is known as ______________

  1. agenda.
  2. minutes.
  3. prospectus.
  4. report.
Correct answer: (A)
agenda.

67. A concise and accurate record of the proceedings at a meeting is called as ______________

  1. resolution.
  2. minutes.
  3. invoice.
  4. agenda
Correct answer: (A)
resolution.

68. Organization Theory is written by ______________

  1. William Scott.
  2. Newman & summer.
  3. Matthews.
  4. James.
Correct answer: (A)
William Scott.

69. Circular letter is meant for ______________

  1. communication.
  2. personal communication.
  3. secret communication.
  4. Informal communication.
Correct answer: (A)
communication.

70. CWO stands for ______________

  1. cash with offer.
  2. cash with order.
  3. cash with option.
  4. cash with opinion.
Correct answer: (B)
cash with order.
Page 7 of 53