Business Communication

81. When Respected Sir is the salutation the appropriate complimentary clause is ______________

  1. Yours sincerely.
  2. Yours faithfully.
  3. Yours affectionately.
  4. Yours lovingly.
Correct answer: (A)
Yours sincerely.

82. Post script appears in a letter ______________

  1. in the beginning.
  2. in the middle.
  3. in the end.
  4. never appears.
Correct answer: (D)
never appears.

83. Sources of information ______________

  1. old files.
  2. observation.
  3. meeting.
  4. all the above.
Correct answer: (D)
all the above.

84. The aim of______________ should be the organization's betterment.

  1. order.
  2. warning.
  3. suggestion.
  4. Counseling.
Correct answer: (A)
order.

85. ______________ is quite often a physical barrier to communication

  1. noise.
  2. interpretation of words.
  3. by passed instruction.
  4. all of the above.
Correct answer: (A)
noise.

86. All the media available can be broadly classified into ______________ groups.

  1. two.
  2. three.
  3. four.
  4. five.
Correct answer: (C)
four.

87. Colours also have a ______________ effect.

  1. psychological.
  2. physiological.
  3. sociological.
  4. socio psychological.
Correct answer: (A)
psychological.

88. Facial expressions and gestures are known as ______________

  1. face to face communication.
  2. oral communication.
  3. both 1 & 2.
  4. Multimedia communication.
Correct answer: (B)
oral communication.

89. List of items of business to be considered at a meeting is called as ______________

  1. agenda.
  2. dividend.
  3. prospectus.
  4. reports.
Correct answer: (C)
prospectus.

90. ______________ is done by drawing a list of the items of business to be transacted at the meeting.

  1. minutes.
  2. resolution.
  3. invitation.
  4. agenda.
Correct answer: (D)
agenda.
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