Marketing Management

171. A ______________ operates multiple retail outlets under common ownership in different cities and towns.

  1. Retail chains.
  2. Destination store.
  3. Shopping malls.
  4. Retail chain.
Correct answer: (D)
Retail chain.

172. Which of the following is not a characteristic of service marketing:

  1. Intangibility.
  2. Reparability.
  3. Heterogeneity.
  4. Perish ability.
Correct answer: (B)
Reparability.

173. Green marketing is a part of ______________.

  1. Re- marketing.
  2. Event marketing
  3. Social marketing.
  4. Mega marketing.
Correct answer: (C)
Social marketing.

174. ______________ marketing means serving a small market not served by competitions.

  1. Relationship.
  2. Niche.
  3. Re-marketing.
  4. None of these.
Correct answer: (B)
Niche.

175. Internet advertising includes web advertising, ______________ etc.

  1. Transaction.
  2. Encryption.
  3. E-mail.
  4. None of these.
Correct answer: (C)
E-mail.

176. ______________ is a process that conceals meaning by changing messages into unintelligible messages.

  1. Encryption.
  2. Firewalls.
  3. Backups.
  4. None of these.
Correct answer: (A)
Encryption.

177. The aim of relationship marketing is ______________ delight.

  1. Product.
  2. Price.
  3. Customer.
  4. Quality.
Correct answer: (C)
Customer.

178. Maximizing the market share is the objective of company in ______________ stage of product life cycle.

  1. Growth.
  2. Maturity.
  3. Introduction.
  4. Decline.
Correct answer: (A)
Growth.

179. ______________ is called printed salesmanship.

  1. Advertisement.
  2. Personal selling.
  3. Promotion.
  4. none of these.
Correct answer: (A)
Advertisement.

180. When the advertisement is to create an image or reputation of the firm, it is called ______________ advertising.

  1. Institutional.
  2. Advocacy.
  3. Comparative.
Correct answer: (A)
Institutional.
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